Claims Process

Read below about Oakleafe’s proven claim process, that can secure the settlement to which you are entitled.

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GUIDE TO MAKING A

INSURANCE CLAIMS

Notification by the Insured

The insured notifies the loss assessor about the insurance claim, providing initial details.

Initial Site Visit

The loss assessor visits the location of the incident to assess the damages firsthand and gather necessary information.

Signing of the Deed of Assignment

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Notification to the Loss Adjuster

The loss assessor informs the loss adjuster about their involvement in the assessment process.

Assessment On-Site

Both loss adjusters and loss assessor conduct a joint assessment of the damages at the location of the incident.

Signing of the Deed of Appointment

This document is signed by the loss adjuster, the loss assessor, and the insured.

Preparation of the Loss Assessment

The loss assessor prepares a comprehensive report determines the extent of the loss

Submission of Loss Assessment to the Loss Adjuster

The completed loss assessment report is submitted to the loss adjuster for review.

Meeting with the Loss Adjuster and Approval

A meeting is held between the loss adjuster and the loss assessor to discuss and approve the assessment findings.

Signing the Valuation Deed

The loss adjuster and the loss assessor have reached an agreement and both sign the valuation deed.

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If you have been declined whilst trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.
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7-9 Balgores Lane, Gidea Park, Essex, RM2 5JS

Stoke

Phoenix Works, 500 King St, Longton, Stoke-on-Trent ST3 1EZ

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Ground Floor, I Rise Tower, G17, Hessa St, Barsha Heights, Dubai, UAE
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