Business Insurance Claims

Business Insurance Claims – If you need to make a business insurance claim it can be extremely traumatic and may put the future of your business at risk.

  • When making commercial insurance claims, remember that your broker or insurer will not prepare or present any aspect of your claim.
  • This is your responsibility. Although you may be an experienced businessperson, you will not be an expert in commercial insurance claims management.
  • The business insurance claims process is often long and complex, requiring a lot of time and resources. You will be up against your insurer, whose team of loss adjusters will look for ways to either not pay you or significantly reduce your settlement.
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business Claims management

The implications of a commercial insurance claim go beyond the damage to your premises, stock, or contents. Your very existence and ongoing operations may be severely affected. Oakleafe have decades of experience managing small business insurance claims and have helped many busiensses just like yours through the commercial insurance claims process.

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Get in contact today to make an appointment with one of our commercial claims assessors.
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OAKLEAFE IS ON YOUR SIDE

  • When you make a business insurance claim your insurance company will appoint a loss adjuster to represent their interests and try to minimise or even reject your claim.
  • Having experienced commercial insurance claims management experts like Oakleafe managing your claim gives you access to qualified claims technician who will interpret and advise you on your insurance policy.
  • Oakleafe will handle all meetings, communications and negotiations to fully protect your interests and secure you the best possible business insurance claim settlement.
  • You can also use our business insurance claims portal, ClaimTrack, to view live communications between all parties and stay up to date with all developments in real-time.
  • Our staff are members of the following organisations

    Client Testimonials
    For Business Insurance Claims

    Oakleafe Claims on Google Reviews
    From the moment we engaged their services, we were impressed by the level of professionalism and efficiency
    Jeetan Karan Saini
    CEO of Company
    Oakleafe Claims on Trustpilot
    Do not be fooled that your insurance company will help you. They tried their best not to pay our claim. Oakleafe saved our livelihoods and our business is better and stronger than it was before. We’ve just received our final payment from the claim and we are really pleased. I would happily recommend them.
    Clare Lang
    Oakleafe Claims on Google Reviews
    Dealt with my Insurance company like true professionals. Definitely got my maximum entitlement and as a result my business has come back stronger and more profitable.
    Hannah Knowles

    busines insurance Claims: FAQs

    A business insurance claim is a formal request made by a policyholder to their insurance company for compensation or coverage of financial losses that are covered under the policy. This can include claims for property damage, liability, employee injuries, and business interruptions.

    REQUEST A CALLBACK

    To file a business insurance claim, follow these steps:

    • Notify your insurer: Contact your insurance provider as soon as possible after the event.
    • Document the damage or loss: Take photos, videos, and gather any relevant documents.
    • Fill out claim forms: Complete the necessary paperwork provided by your insurer.
    • Submit the claim: Send all documentation and forms to your insurance company.
    • Follow up: Stay in contact with your insurer to track the progress of your claim.

    Business insurance typically covers:
     
    • Property damage: Damage to your business premises, equipment, or inventory.
    • Liability: Claims against your business for causing injury or damage to third parties.
    • Business interruption: Loss of income due to a covered event that disrupts your business operations.
    • Employee injuries: Workers' compensation claims for injuries sustained on the job.

    The time to process a business insurance claim can vary depending on the claim's complexity and the insurance company's efficiency. Simple claims may be resolved in a few weeks, while more complex claims involving extensive damage or liability issues can take several months or longer.

    Common reasons for claim denial include:

    • Lack of coverage: The loss is not covered under the terms of the policy.
    • Policy exclusions: Specific exclusions in the policy that prevent coverage.
    • Late filing: Failure to report the claim within the timeframe specified in the policy.
    • Insufficient documentation: Lack of evidence to support the claim.
    • Misrepresentation: Providing false or misleading information when purchasing the policy or filing the claim.

    Yes, you can appeal a denied business insurance claim. To do this:

    • Review the denial letter: Understand the reasons for the denial.
    • Gather additional evidence: Collect any further documentation that supports your claim.
    • Submit an appeal letter: Write a formal appeal to your insurance company outlining why the denial should be reconsidered.
    • Seek legal advice: Consult with an insurance lawyer if necessary.

    To increase the likelihood of a successful claim:

    • Understand your policy: Know what is covered and what is excluded.
    • Keep detailed records: Maintain accurate records of all assets, inventory, and transactions.
    • Act quickly: Report claims promptly and provide all required documentation.
    • Maintain communication: Keep in regular contact with your insurer throughout the process.
    • Consult professionals: Consider hiring a loss assessor, such as Oakleafe Claims, for complex claims.

    If your business experiences a loss:

    • Ensure safety: Protect your employees and customers first.
    • Secure the property: Take steps to prevent further damage, if possible.
    • Document the loss: Take photos, videos, and notes of all damages.
    • Contact your insurer: Notify your insurance company as soon as possible to start the claim process.
    • Prepare for inspection: Be ready for an insurance company loss adjuster to assess the damage

    Business interruption insurance covers the loss of income that a business suffers after a disaster while its facility is either closed or in the process of being rebuilt.

    It can cover:

    • Lost revenue: Income that would have been earned during the period of interruption.
    • Operating expenses: Normal business operating expenses, such as rent and utilities.
    • Temporary location: Costs associated with moving to and operating from a temporary location.

    A loss assessor is an independent insurance professional who works exclusively for the policyholder to manage insurance claims.

    They can:

    Evaluate the claim: Assess the damage and estimate the cost of repairs.
    Document the loss: Gather and prepare documentation to support the claim.
    Negotiate with the insurer: Work with the insurance company to ensure a fair settlement.
    Expedite the process: Help move the claim process along more efficiently.

     

    GET IN TOUCH MAKE AN APPOINTMENT NOW WITH ONE OF OUR AGENTS

    If you have been declined whilst trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.
    oakleafe claims book appointment

    Oakleafe Claims Headquarters

    7-9 Balgores Lane, Gidea Park, Essex, RM2 5JS

    Oakleafe Claims London

    Midland Court, Victoria Road, Romford, RM1 2JH

    Oakleafe Claims Midlands

    Phoenix Works, 500 King St, Longton, Stoke-on-Trent ST3 1EZ

    Oakleafe Claims Scotland

    Ingram House, 227 Ingram Street, Glasgow G1 1DA

    Oakleafe Claims Wales

    12 Business Centre, 12 Cathedral Road Pontcanna Cardiff, CF11 9LJ

    Oakleafe Claims N.Ireland

    1st Floor, 31 Donegall Street Belfast, BT1 2FG

    Oakleafe Claims Netherlands

    Stoelmatter 30, 2292JL Wateringen, Zuid Holland, Netherlands

    Oakleafe Claims UAE

    Ground Floor, I Rise Tower, G17, Hessa St, Barsha Heights, Dubai, UAE
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